With email being one of the most prominent (if not the most prominent) forms of communication today, it’s easy to take for granted. Often times we use the email channel as a quick method of communicating and responding, and forget that email isn’t the same as having a face to face conversation with someone. Take this scenario from a recent HubSpot article for example:
Imagine the following conversation at a party:
Person 1: Cool party, huh? My name's Scott.
Person 2: Hey man, nice to meet you.
Person 1: Do you work around here?
Person 2: Yeah, right by the bay actually.
Person 1: Nice, well I'm going to say hi to the host.
Person 2: Catch you around!
Person 1: You too. My name's Scott.
Scott Tousley, the article’s author, points out that Person 2 is probably thinking, you just introduced yourself, and now you're ending the conversation by introducing yourself again? This weird interaction is what Scott pictures in his head every time he sees someone include their email address in their email signature. He points out that it couldn’t possibly be good email etiquette… right?
This is just one of the many email signature mistakes we all make all too often. So what are the rest? We’re glad you asked, because we’ll uncover some favorites from HubSpot’s email mistakes post:
1. Including your email address
According to Scott, including your email address in the signature is the ultimate insult. We completely agree. It’s hard enough to condense down the email signature, so why add unnecessary items? You might as well say:
p.s. Just in case you’re totally oblivious to how email works, here is my email address at the bottom of my email from the email address you just received this email from.
2. Including a fax number
This probably doesn’t even need an explanation. When was the last time you actually used a fax machine? According to Scott, most people aren’t still living in 1994 and sending faxes. Or 1894 and riding horses to work. Enough said.
3. Leaving "Sent from my iPhone" as the default signature
We love Scott’s explanation here, and couldn’t agree more. To mobile phone users, this means “Yes, I'm capable of grammar and spell checking. But I'm on my iPhone, so that means rules don't apply to me. Oh yeah and if I call you jerk instead of Jack, yes, that's my AutoCorrect. Deal with it!”
Instead, proofread (at least once or twice) as you would on a desktop computer and eliminate the need to call out that you’re sending from an iPhone.
4. Listing every social media profile
It’s true that listing too many social media profiles is overdone. Scott comments that, “No one is going to click every single social media icon. Instead, focus only on the accounts that matter most to growing your business or building your personal brand.”
5. Not including your phone number
There are two professional ways to get in touch with people, according to Scott:
They obviously have the first because they are receiving your email, but don’t forget the second.
6. Forgetting an international prefix if you have international clients
If you work with international folks, Scott recommends including the prefix for your country’s code. For example, the United States code is +1. The code for Brazil is +55.
7. Using a corny quote
We see this all too often, and apparently Scott does, too. “Keep the inspirational quotes on Pinterest and Tumblr, not in email signatures.” Well said, Scott!
Are you guilty of some of these email signature crimes? It’s okay, we can help.
For marketers, keeping the brand consistent across all employees can be a major struggle. Sigstr‘s html email signature generator helps marketers create the best email signatures for their employees, which can be easily implemented and automatically updated.
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Ready to get started with the power of an html email signature generator to help you and your company eliminate these common mistakes? Check out the most recent Sigstr resource: