Your employees rock.
They are the most credible voices on the plethora of topics surrounding your brand. They’re the experts on your company’s work environment, integrity, innovation and they’re the face behind the day-to-day grind. You value the work they do, otherwise they wouldn’t still be on your payroll.
Some 90 percent of brands have put an internal communication plan in place to pursue employee advocacy, according to the Altimeter Group. If your employees aren’t your biggest fans, you have bigger problems in your company, to paraphrase my friend Jay Baer.
Employees, he said, have an authentic perspective. They should genuinely love your brand, and love the work they do for your brand. Using them as another piece to your marketing strategy will boost morale and, ultimately business.
Your employees are a trusted source to customers, contacts and prospects. So create a desire to allow them to use their social posts to push your marketing messages. Creating a brand advocate in your employee can increase your marketing reach by 561 percent.
Humans are driven by purpose. Offering up a clear purpose and mission for your brand is the only way to get sincere emotional investment into what you do. And while everyone loves a little extra cash in their pocket, studies have shown financial incentives don’t work long term. People need to feel relevant and important. They need to feel needed.
But employee advocacy isn’t just sending out an email asking staffers to share your latest company news through their social profiles. We’ve all seen it – a single employee retweeting a company update verbatim, or sending out a clearly pre-drafted message is not an advocacy program.
What you need is your staff sharing information because they actually want to.
Starting your advocacy program at the point of distribution is like starting a political campaign on election day. It’s unprepared, unengaging and, likely, not going to win many fans. An advocacy program should start way before your content plan. To really succeed, you need to build an internal communication plan that provides your employees a culture of passion.
It sounds both idealistic and unrealistic at the same time. But the idea behind an employee advocacy strategy is to enable your staff to get involved. And, show off their professional expertise. Everyone likes to brag on themselves at least a little, right? Give your staff a reason to get involved. Make them want to share the message about their awesome company.
Daily engagement boosts advocacy 87 percent more than no engagement, while weekly engagement builds it 64 percent more and monthly engagement builds in by 49 percent, according to Strativity, a research and consulting firm. And you’re already emailing your staff every day, right, so try injecting empowering content into your internal communication plan.
Here are a few ways to empower your employees through your internal email signature.
(click on the infographic to enlarge)
Dynamic Campaigns allow for customizable picture thumbnails to appear in your email signatures (based on the end recipient).
In plain speak, it’s allowing contacts who have the same email domain (@yourcompany.com) to see one message (like the above), while at the same time, giving people outside of your domain your external-facing campaign.
Want more on Dynamic Campaigns? Check it out!